Runner-Up — Guidewire Hackathon: Transforming Insurance with AI

We secured the Runner-Up position at the Guidewire Software hackathon focused on innovating the insurance sector!

The Challenge

Insurance adjusters manually note information during calls with policyholders — a slow and error-prone process. We set out to revolutionize how adjusters handle data during these critical calls.

Our Solution

A powerful AI assistant that integrates with the Guidewire web app, available as both a Chrome extension and a smart agent.

Key Features

• Real-Time Transcription: Captures every word during calls with policyholders
• Advanced Data Processing: Uses Google NLP to extract and process key information automatically
• Efficient Workflow: Automatically fills in claim forms, saving time and reducing errors
• Dual Interface: Available as both a Chrome extension and standalone smart agent

Impact

Previously, adjusters manually noted information — a slow and error-prone process. Our assistant streamlines this entire workflow:

• Faster claims handling: Automated transcription eliminates manual note-taking
• Reduced errors: NLP extraction ensures accurate data capture
• More focus time: Frees adjusters to focus on critical tasks rather than data entry

Looking Forward

This hackathon was a pivotal moment — it showed me how AI could transform traditional enterprise workflows. The experience of building an AI-powered tool for real insurance workflows laid the groundwork for my current work leading AI initiatives at Guidewire, where we’ve since deployed multi-agent systems serving 50K+ daily users.

Thank you to everyone who supported us, and congrats to all participants! Together, we are building the future of insurance.